London Airport and Cruise Transfers – London, Heathrow, Gatwick, Luton, Stansted, all cruise ports and docks.

Coronavirus (Covid-19) Safety

Safe chauffeur-driven travel - Coronavirus (COVID-19)

Latest information and advice while travelling with

As a leading chauffeur company, we are taking unprecedented steps to ensure our drivers follow enhanced safety procedures for all our clients and for themselves. We at London-Transfers are following government recommendations for transport providers to prevent the spread of the COVID-19 virus.

Driver Hygiene Procedure

Drivers will wear a face-mask at all times and wash/sanitise hands frequently. If the driver becomes aware they have had contact with an infected person, the driver will immediately withdraw from service and self-isolate. We have advised our drivers to be vigilant with recommended personal and vehicle hygiene procedures.

Once a driver has dropped off a passenger/s the driver will wash his/her hands thoroughly. Having completed this procedure, he/she will then focus on the cleaning and sanitisation of the vehicle before carrying the next passenger/s.

Vehicle Hygiene Procedure

Prior to each new passenger entering the vehicle, the driver will sanitise the seats, door handles and all surfaces where the previous passenger had contact. Once the vehicle has been fully sanitised, the chauffeur will then wash his/her hands again.

Greeting Procedure

Upon meeting you, our refrain from contact with you by way of shaking hands. Once at the vehicle, your driver will offer you hand sanitiser, wipes and a face-mask.

Sit behind the Driver

With precautions, travel should be relatively safe during a pandemic, nevertheless a car is an enclosed space. While there have been no scientific studies, experts recommend the safest place to sit is directly behind your driver.

Magazines and newspapers

The World Health Organisation (WHO) warned that paper and plastic can carry bacteria and viruses. This is why we do not offer daily newspapers or magazines at this time as these are objects we touch and could become key to the spread of the coronavirus.

Instructions for our chauffeurs

  • Offer hand sanitiser and face-masks to all passengers at time of meeting
  • Use anti-virus wipes to clean your vehicle interior surfaces between passenger changes. The areas you should focus on are: Interior door panel, all handles, windows, locks, door storage areas, cup holders, power cords, seats, exterior door handles, and children’s car seats.
  • Newspapers and magazines should be removed from the seat-back pockets in vehicles until further notice
  • Only offer sealed refreshments and immediately remove the remaining packets with gloves after the journey is completed
  • Wearing gloves to support customers with luggage is a good way to minimise contact and to reassure passengers
  • Handshakes with customers should be avoided until further notice.